By completing your registration for a course and making a payment, you agree to the following cancellation and refund terms and conditions:
Full refund if you cancel the training class 30 days in advance of the class starting date.
Fifty (50)% refund if you cancel the training class 15-30 days in advance of the class starting date.
No refund if you cancel within 14 days of the class starting date.
Online (eLearning) courses
Any online course purchase cancelled within 14 days of payment will be eligible for a refund unless you have started the course.
Once you begin the online course, you are no longer eligible for a refund.
Once a course has been redeemed, we cannot grant a refund.
Once a voucher code has been delivered, we cannot grant a refund.
All refund requests should be sent to firstname.lastname@example.org.
Any refund will take up to 30 days to process.